Event Pricing

 Documentation | Events | Event Pricing

Event pricing can be tailored to be as simple or as complex as needed. This guide will walk you through the basics of setting up pricing tiers, including member pricing, discount codes, and more.

Navigate to Admin Settings > Events > Event Pricing to configure your event's pricing structure.

Here, you can:


✔ Set minimum and maximum ticket quantities
✔ Configure public and member ticket pricing
✔ Enable multiple ticket purchases, allowing one person to buy multiple tickets and allocate them to guests

Customise your pricing strategy to suit your event.

How to set up Members vs General Public tickets

A common ticket type we see for events is to have general public and members only pricing.

This gives your events an exclusive feel, and offers your members a tangible reward for being a part of your organisation.


Let's say you have an event where member tickets are $50 + GST and general public tickets are $75 + GST.

Follow the steps below to see how this can be done.

Navigate to Admin Settings > Events > Event Pricing

Click on NEW

Fill in the details for your ticket pricing:

Name: How you want this to display on the event to your members e.g Member Pricing

Description: Free text to describe more about the ticket type

Discount code: Users can enter a specific code during the event registration process to unlock access to this ticket type (e.g., you could enter FREETIX in this box). This feature is ideal for offering complimentary tickets to volunteers, special guests, or other designated attendees.

Quantity Min/Max : Here you can set a value for the minimum and maximum number of tickets of this type that you'd like users to be able to purchase, e.g. usually a member can only access 1 ticket at member pricing (for themselves), so we set minimum to 1 and maximum to 1.

Free Tickets: Enter a numerical value here if you have an offer where buying one ticket gets you one free, or also helpful when selling a "table" of tickets, such as at conferences and galas where one person buys the ticket and receive 10 places.

Amount: This is your ticket price (GST exclusive)

GST Amount: Enter this manually here if it's applicable

GL Code: You may have a GL code just for events, or it may go to to Member Fees. You can set up different GL codes in Admin Settings > Payment Gateway > General Ledger Codes.

The next section covers ticket category and event category, which can be as specific or as general as you like.

You may have ticket categories for "conference" or "coffee catch up", "webinar" and such. This means you set up the ticket categories once and you can re-use the pricing structure again and again. This is designed to save time when creating recurring events.

Similarly event categories can be set up, and this is an optional field. For example if you had an event category of "conference", it would mean that the pricing structure you just created could only be used on an event of "Conference" category.

The next section is where you can set up which users have access to which pricing.

Because this is members only pricing, we want to show this only to members. Select the member role to do this.

Note: If you want to select multiple roles, hold CTRL and click.

Now let's create a price for a general public ticket.


The main differences here are:


Quantity: You may not want to restrict public pricing, you could leave it as a minimum of and maximum is blank, or cap it at a reasonable number. Here we have gone with 20.


Amount: We have made our public tickets a bit more expensive than the member pricing at $75 + GST.


Roles: Because you want this accessible to everyone, you wouldn't place any role restrictions here.



For specific event creation instructions, refer to the previous page here

After setting up the event specifics, such as date, time, location, etc, untick the "Free Event" box.

This gives access to a ticket pricing category, select "Ticket Category Pricing" and in the Ticket Category box, select "General" (which is the one we just created, or use the applicable one for your event).


This will show the two pricing tiers we just created under that category.


Now hit "Save" and then Preview your event.

After selecting PREVIEW on your event creation page, you'll be shown what your event looks like to users.

You'll only be able to see the pricing applicable to your role, however you can always impersonate a user with a different role to see what pricing they can access.

Your event is now ready to go! Send to your members in an email and publish to a webpage!

See also